Your account, your choice
Request account deletion
A caregiver account owner can initiate deletion directly in Atlas Circle. The review protects against accidentally abandoning a patient workspace or removing access needed by another authorized caregiver.
Request deletion in the app
- Sign in to the caregiver account.
- Open More, then Privacy and device data.
- Choose Request account deletion.
- Read the confirmation and submit the request.
The request can be cancelled in the same screen while it is still awaiting review.
What happens next
Atlas Circle verifies account ownership, checks whether a caregiver-managed patient workspace needs a safe transfer or closure, revokes active access, and deletes or de-identifies information that is not required for legal, safety, security, or audit reasons. The requester receives confirmation when processing is complete and is informed if verification, care-circle continuity, or a legal retention requirement affects the request.
Patient devices
A paired patient device does not own a separate caregiver account. Use the Device control on the patient’s Today screen to clear the device and return it to setup. The caregiver account owner can manage the patient workspace and deletion request.
Cannot sign in?
Contact info@arrowbaysolutionsllc.com from the caregiver account’s email address. Do not include patient records or health details. Support will verify account ownership before acting.